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Frequently asked questions

Before you buy or install — full product doc: PRD (Thai)

What is Stok24? How is it different from a basic POS?

Stok24 is a store operations platform — POS, inventory, repair jobs, sales documents, receivables, multi-branch, and RBAC. Not just a receipt printer app.

How does the free trial work?

14 days, full Starter plan, up to 500 bills, no credit card — request trial

What does it cost? Can I pay yearly?

Starter from ฿1,490/month or ฿16,092/year (10% off annual vs monthly × 12). Pro, Business, Enterprise available — see plans

What is the setup fee?

฿4,900 one-time — product CSV import + 2h online training + basic POS/document setup.

Can I self-host on MAMP or a VPS?

Yes — PHP + MySQL on your server, or managed hosting from us. Install guide

How does Stok24 compare to ZORT / marketplace tools?

Tools like ZORT focus on marketplace orders and shipping. Stok24 focuses on in-store retail, repair centres, VAT documents, and multi-branch on your own server.

Do you support government e-Tax / e-Invoice?

Not direct Revenue Department e-Invoice — we provide shop-standard tax invoices and VAT snapshots. Full e-Tax integration is a separate project if needed.

Repairs and accounts receivable?

From Pro upward — repair workflow, AR aging, QUO/BN/INV/REC documents.

Tasks / Kanban?

In database and permissions already, but not in the main menu yet — on the roadmap; we do not market it until ready.

How secure is my data?

Granular RBAC, audit log, Telegram alerts (by plan), backup/restore — plus HTTPS and your server policies.

Still have questions — contact us